THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Overview

This Notice of Privacy Practices describes how medical information about you may be used and disclosed by healthcare providers affiliated with Arora Health, LLC and how you can access that information. Revana Health LLC operates as a non-clinical administrative services organization and technology platform that facilitates patient access to telehealth services delivered by independent licensed healthcare providers.

2. Role of Revana Health LLC

Revana Health LLC does not provide medical care, diagnose conditions, prescribe medications, or make clinical decisions. Medical services are provided solely by independent licensed healthcare providers affiliated with Arora Health, LLC. This notice primarily applies to the handling of Protected Health Information (PHI) generated during medical services provided through those providers.

3. Protected Health Information (PHI)

Protected Health Information includes information that identifies you and relates to your health condition, medical treatment, or payment for healthcare services. This may include medical history, diagnoses, medications, laboratory results, treatment plans, and communications with healthcare providers.

4. How Your Health Information May Be Used or Disclosed

Treatment

Your health information may be used and shared among healthcare professionals to provide, coordinate, or manage your healthcare.

Payment

Information may be used to obtain payment for healthcare services, including billing, payment processing, and pharmacy fulfillment.

Healthcare Operations

‍Health information may be used for administrative, operational, quality improvement, and compliance activities necessary to operate healthcare services.

Business Associates

Certain service providers may receive information to support healthcare operations, including electronic medical record providers, telehealth technology vendors, payment processors, laboratories, and pharmacies.

Legal Requirements

Information may be disclosed when required by federal or state law, court orders, or government investigations.

Public Health & Safety

Information may be shared with public health authorities to prevent or control disease, report adverse drug reactions, or protect public safety.

5. Uses and Disclosures Requiring Your Authorization

Certain uses or disclosures of your health information require your written authorization, including most uses for marketing purposes or the sale of health information. You may revoke authorization at any time in writing.

6. Your Rights Regarding Health Information

Right to Access

You have the right to request access to your health information maintained by healthcare providers.

Right to Amend

You may request correction of inaccurate or incomplete health information.

Right to Request Restrictions

You may request restrictions on certain uses or disclosures of your health information.

Right to Confidential Communications

You may request that communications regarding your healthcare be sent through alternative means or

locations.

Right to an Accounting of Disclosures

‍You may request a list of certain disclosures of your health information.

Right to a Copy of This Notice

You may request a paper or electronic copy of this Notice at any time.

7. Protection of Your Health Information

Administrative, physical, and technical safeguards are used to protect health information from unauthorized access, use, or disclosure. Despite these safeguards, no electronic system can be guaranteed to be completely secure.

8. Changes to This Notice

We reserve the right to update this Notice of Privacy Practices at any time. Updated notices will be posted on the Platform with a revised effective date.

9. Complaints

If you believe your privacy rights have been violated, you may file a complaint with the healthcare provider or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized for filing a complaint.

10. Contact Information

For questions about this Notice or to submit privacy requests, contact:

Revana Health LLC

3230 Southgate Circle, Suite 77

Sarasota, Florida 34239

Email: support@myrevana.com

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